We are happy to ship any items up to a weight of 2kg to any country in the world. International shipping prices are based on total order weight and will be given at checkout.
Please note that if you try to buy an item from outside the UK that weighs more than 2KG, then this item will be removed from your basket at checkout.
If you are buying frolm outside the EU, your order will have a CN22 customs declartion attached to it which states what is in the parcel and also the value of the contents. Please note you will be liable for any local taxes and duties.
For all of our international orders, we use Royal Mail Priority Airmail.
International delivery times are as follow:
Europe: 3-5 working days.
Rest of the World: 5-14 working days.
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100 Day Returns
All our products are covered by our 100-Day Returns policy. We give you an incredible 100 days from the date of your purchase to decide whether you wish to keep the item or not.
If you decide within this period that the item is not for you, simply pop it back in the post to us and we will process a no hassle full refund within 24 hours of receipt.
All our products come with a 12-Month Warranty. If the product develops a fault or issue(s) within the first 12 months of purchase, we will replace it free of charge. Where a replacement is not possible we will process a full refund.
Please note that customers are reponsible for the return postage fees.
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12 Month Warranty
Our customer satisfaction is what we really care about. Therefore, we aim to ensure our warranty reflects that. All BuySend Products include a 12-Month Warranty. All products are guaranteed against manufacturing defects for a period of 12 months.
This does not cover products where fault is due to misuse, abuse, use in contravention of the instructions, or where the product has been the subject of unauthorised modifications or alterations or has been the subject of commercial use.
If your product becomes faulty or damaged within 12 months from the date of purchase, we will replace it free of charge. We will issue a full refund where a replacement is not available.
In the event of a problem with your product within the guarantee period, please contact us and we will be happy to resolve your issue immediately.